All items are 100% brand-new, and not refurbished in any way, unless the listing specifically states otherwise. Boxes may be opened for the purpose of testing, inspecting, photographing, adding additional padding/packaging/instruction supplements, or ensuring the completeness of the item.
15-day money back guarantee:
If the item you have ordered is defective or not satisfy with the product, contact us within 15 day period of receiving item and we will do exchange for the defective item with an item of equal or greater functionality within the warranty period.
Customers must return all items in their original condition which include the original Packaging accompanied with packing slip, Documentation & Manuals and Accessories, etc., at buyer own cost. In the event that a suitable replacement is not available, a refund except shipping & handling charge will be issued in the form of the original payment method. And we will mutual cancel this transaction with eBay.
Unclaimed Package return:
If the package return because incorrect shipping address, not available for receiving package after multi attemp delivery by driver, refusal at time of delivery or pick up., or unpaid broker fee and tax. we do charge all return shipping cost before refund your payment.
Bid Cancellation and Feedback:
We welcome and treasure all of our customers. Please only buy items from us if you intend to complete the transaction. While you placed your purchase or won the bid, you should process your payment as soon as possible. We reserve right to cancel and file report for unpaid bid or purchase after 7 business days to recover our listing fee and final value fee.
Of course, customer satisfaction is always our goal - so don't hesitate to contact us via eBay Messaging