We are happy to answer any questions you may have. To ask a question, please leave message on Ebay.
We promise to reply within 12 hours, with the exception of weekend and holiday inquires which may take up to 72 hours for a response.
All replies should go to the email that you registered on eBay. Please check the email inbox to find our reply.
We would be delighted if you could share your positive feedback with others. And in the event of any problems, do not hesitate to contact us, and we guarantee to resolve the issue for you. We are also happy to give our customers positive feedback after a transaction.
If you live in the USA then we offer free shipping.
It should take up to 5-7 days for your order to arrive, with the exception of weekends and holidays which may take longer.
We use USPS or UPS/Fedex standard delivery.
Unfortunately we cannot ship to Alaska, Hawaii, Guam, Puerto Rico, US territories, APO/FPO addresses at the moment.
If you need your item as soon as possible, then please request fedex 2days or express delivery.
We will provide the tracking no. on Ebay as soon as we send the item out. You can check it easily to get the shipping process and estimated time of delivery.
We aim to ship all orders within 24 hours, however weekends and holiday orders will be processed on the next business day.
We offer 10 year warranty on this product. We are happy to replace any faulty items with a new one.
We also offer 60 days full refund.
If you would like to exchange or return your item, please do so within 30 days of the original purchase.
We will provide the full refund if the return is finished normally.If there is any extra expenses, we will contact with you to confirm who will take charge it in advance.