1.All item are shipped via DHL eCommerce or USPS Frist Class express Service within 2 business days once full payment is settled.If you can't get your items in time,please contact to us first,we will check and solve it for you soon.We will reply your mail within 24 hours normally. Sometimes have a little delay due to the weekend or holiday.If you can't get our mail after 48 hours,please check your spam or contact to us with other mail address or via ebay.
2.We only ship to confirmed Ebay addresses. Your Ebay address MUST MATCH your Shipping address.
3.If you want to change the address please E-mail us right after you pay for the item.
4.SERVICE TRANSIT TIME is provided by the carrier and excludes weekends and holidays. Transit times may vary, particularly during the holiday season.
5.If you have not received your shipment within 30 days from payment, please contact us. We will track the shipment and get back to you as soon as possible with a reply. Our goal is customer satisfaction!
1.Please contact us via eBay Message if you have NOT received item in 30 days, we will check it with post office, and then resend or refund any missing item.
2.in the unlikely event that your product is faulty in anyway, you must contact us ASAP and then return it within 7 Days of receipt.
3.Return shipping fee should be paid by buyer if wrong item you bought (wrong model or wrong color) and item is defective. We will provide replacement or refund after we received and confirmation.
4.if you need return, please contact and get an address for return from us, then declare your package as “Return”, write your Ebay ID and item number outside
1.Dear buyers, we appreciate your business, if you are satisfied with our service,
2.Please leave us a positive feedback and rate the details of the transaction (Detailed Seller Ratings) with a "PERFECT 5 Star.
3.Your recognition will make us more confident to develop business and serve you better.
4.Our goal is to make sure you are a happy buyer and pleasant shopping with us.
Please email us before leaving any 1 or 2 ratings, negative feedback or open any dispute.We understand the concerns and frustrations you might have, and will do our endeavor to resolve the issues.Please give us the opportunity to resolve any problem.
1. We strive for 100% customer satisfaction on every sale we complete.
2. If, for any reason you are not satisfied with your purchase, please contact us before leaving neutral or negative feedback. We will work with you.
3. We are wholesaler and exporter and we have served thousands of customers from all over the world.
4. Our products are direct from factory, there is no middle man, no high markup, so we can provide quality items yet very competitive price.
5. If you have any questions please contact us by email, most emails are responded within 24 business hours.
6. We work 6 days (Mon to Sat) a week. (Note: Bidders who use free email like AOL, Yahoo, the reply email may fall into your junk mail box.
7. Please send email directly or try send email by other account.) The feedback forum is not the place to leave us a message.
8. These email systems are known to occasionally block incoming emails from eBay or eBay sellers.
9. If you never hear from us please go to your "Inbox" under eBay "My Messages" section to look for our messages as we always send our messages directly through eBay to your email account and you can always find our messages there regardless of what email problems you may experience.